Digital Learning Support for Students and Parents

  • First point of contact for digital learning support including passwords for the below list of programs will be the student’s teacher via email.

    • NCEdCloud
    • Discovery Education
    • Canvas
    • Clever
    • Learning A-Z
    • Dreambox
    • Study Island
    • Khan Academy
    • Prodigy
    • Splash Math
    • SymbalooEDU
    • BrainPop
    • CK-12
    • SchoolNet
    • Edgenuity
    • Other Teacher/School specific resources

    If the teacher is not able to resolve the issue, then the teacher will email the school DLC (CES and ECGES will email Ryan Miller ryan.miller@orange.k12.nc.us).  If the DLC is not able to resolve, the DLC will contact Ryan Miller.

    Reasoning - Teachers can reset student NCEdCloud Passwords which is SSO for Canvas, PowerSchool, Discovery Education, Clever (DreamBox, Study Island, Khan Academy, Prodigy, Splash math, SymbalooEDU, BrainPop and CK-12) and SchoolNet.  Other softwares like Learning A-Z (Raz-Kids), the student accounts are teacher created. Teachers will be able to solve the majority of access issues related to accounts.