• Submit a Tech Ticket Request

    For Student Laptop Support please complete the following steps: 

    1. CLICK HERE to Visit the OCS Helpdesk Ticketing Site

     

         2.  Once on the OCS Helpdesk Ticket Site, you will need to click on the "Submit Support Ticket" as shown below -

    helpdesk

         

     

     

     

     

     

     

     

     

     

     

     

         3.  Enter your OCS email -this will already be filled if you logged into the ticketing system using your OCS Google Account.  

         4.  Add a brief subject line

    subject

     

         

     

     

     

     

     

         5.  Indicate the problem device 

    device

         

     

     

     

     

     

     

     

         6.  Add your location

    location

         

     

     

     

     

     

     

     

     

     

         7.  Describe the problem - Be as specific as possible

    describe

         

     

     

     

     

     

     

         8.  BE SURE TO HIT SUBMIT!

    submit

         

     

     

     

     

         9.  Once a ticket has been submitted, you will receive a confirmation email.

     

    You can log back in anytime to check your ticket status.

     

    NEED MORE INFORMATION?  Contact your school's IT Technician, Digital Learning Coach, or Media Specialist. 

Internet Access Support