IT Help Desk During Distant Learing
IT Help Deck During Distant Learning
In place of submitting a Tech Ticket online through the usual website, all tech support us now being done through the IT Support Help Line (919-245-4014).
If the IT Support Help Line is busy, please email email@example.com. This will create a help ticket. Please ensure the email contains:
- Student (staff) name
- Phone number
- Description of the problem
IT will call back and work through the issue on the phone.
Note: Laptop Switch out for broken computers is only happening on Monday’s at Gravely Hill. Be sure to have your email or phone submitted as soon as possible as there is a waitlist for laptop switch-outs.